Bus News Features — 05 November 2018

Mercedes-Benz Buses has announced it has opened a  Bus ‘Centre of Competency’ at its Daimler Perth dealership, which is the first stage of a national initiative that will see bespoke bus Centre of Competency facilities open in major centres across Australia.

Daimler says the Perth bus Centre of Competency is based at the 42,000 square metre Daimler Perth dealership site and features bus-focussed staff with specialised training, unique equipment, increased parts supply and dedicated bus bays.

Mercedes-Benz Truck and Bus Australia Pacific Director, Michael May, was on hand to cut a ceremonial ribbon with Daimler Trucks Perth Dealer Principal, Sean Edwards, and Mercedes-Benz Bus Senior Manager, Mehmet Karal, along with other key bus staff members.

Michael May says Mercedes-Benz has been increasing its investment and commitment to bus customers across Australia in recent years but is now doubling down on that commitment.

“By opening a series of Centre of Competency facilities across major metropolitan centres in Australia, starting with Perth, we are demonstrating a sharper focus on the needs of our customers,” Mr May says.

Mr May says it is already well known that Mercedes-Benz has access to world-leading bus and coach product which is setting new standards for innovation, safety, efficiency and comfort.

“We have incredible product now and our technology advantage is only going to become stronger with the introduction of electrification and autonomous driving elements as you can see from Mercedes-Benz buses that are already on the road in Europe,” he says.

Mercedes-Benz also has a strong relationship with leading Australian body builders, ensuring that bus customers get the best quality product that suits their specific needs.

However, Mr May says the company can’t rely on the product alone.

“The bus business is all about people, the people who ride in them, the people who own and run these buses, the people who drive them and the people who are dedicated to looking after them,” he says.

“That is why we are ramping up our commitment to our customers, bolstering our bespoke bus service offering, upskilling our bus-dedicated workforce and increasing our bus parts availability to keep our customers’ buses on the road for longer.”

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