After a flurry of manufacturer’s dealer awards already this year, Iveco has recognised its highest achieving dealers with its annual awards dinner in Melbourne, which was staged in conjunction with the dealer launch of the company’s new heavy-duty S-Way range.
Iveco says its Dealer of the Year awards took into account dealer performance in several key areas including sales against retail targets and share of market, parts sales, customer service, and maintenance and repair outcomes. Iveco says it divided the awards into ‘Light’ ‘Medium and Heavy’ categories, while also distinguishing regional and metropolitan dealerships.
It also announced its Ive Dealer of the Year winner, which was an honour bestowed on long standing Iveco dealership, STM Trucks and Machinery, led by dealer principal, Michael Gerace.
In the other categories, Dealer of the Year – Light was taken out by Iveco Sydney, who had dealer principal, Daniel Glynn accept the award, while Dealer of the Year for the Medium and Heavy category was received by Adelaide Iveco and was accepted by general manager, Michelle Papalia.
Newcastle Iveco rounded out the awards, taking Dealer of the Year – Regional, an accolade that was received by dealer principal, Sean Lynch.
Iveco Trucks Australia managing director, Michael May, in commenting on the awards, said the Dealer of the Year competition was hotly contested by the network, with Iveco customers being the real winners of the program.
“Dealer of the Year is formal recognition of 12 months’ hard work and dedication in further elevating the Iveco brand and achieving positive outcomes across all areas of our business,” May said.
“By promoting excellence, we’re strengthening Iveco’s standing as a company that truck and van owners want to associate and engage with, ultimately trusting us to deliver their transport solutions.
“It’s not just about having the correct vehicles for the application but backing customers with a suite of support products to make ownership easy and hassle free – it should be a holistic experience.
“I would like to congratulate all our worthy award recipients on their excellent efforts.”
The event also recognised several individual awards winners across sales and customer service categories.