NTI  has announced it has  launched a new safety culture and leadership coaching program following the acquisitionof specialist NZ consultancy Success Formula.

NTI says its Traction program assesses how a company is performing across 15 different areas, including safety culture, risk management and operational processes, and provides actionable strategies for improvement.

NTI’s chief sustainability officer, Christopher Hogarty said many Australian transport companies had alreadybenefited from Traction during its pilot over the past two years.

“Our customers engaged strongly with the opportunities and areas for improvement across leadership,communication and safety processes identified by Traction,” Mr Hogarty said. “It is widely acknowledged that strongcultures deliver strong results; be it to the bottom line, employee engagement, customer satisfaction, and safety.”

“Safety is vital to every business, especially in the increasingly regulated and high-risk transport, heavy equipment and logistics industries. People and behaviour are what will drive risk culture and Traction focuses on feedbackfrom employees, customers, and suppliers to provide practical advice to business leaders. That might include staff workshops, strategy sessions andleadership training.”

Mr Hogarty said with many companies undergoing change as a result of COVID-19, now was the perfect time to take adeeper look at operations and culture.

“The pandemic has had a huge impact on the transport and logistics industries, with many companies introducingnew processes and procedures,” he said. “Some operators have changed freight task due to demand factors, or havehad to manage a change in the size or structure of their businesses. Others are rolling out new technologies and, of course, there are always mergers and consolidation occurring in the broader market.

“We’re offering a free Business Health Check to help business leaders navigate these challenging times as wecontinually strive for a robust, successful and safer transport industry.”

NTI is Australia’s largest transport and logistics insurance specialist.