Team Harju from Finland, have taken the victor’s laurels a second time in the Volvo International Service Training Awards thanks to excellent teamwork and problem-solving ability in this year’s competition.
The first part of the competition, in which the participants answered theory questions in three rounds, was held in each country around the world in September, November and February. After that, the best teams went on to the regional semi-finals in April, from which 32 teams qualified for the global finals in Gothenburg on 31 May 31 and 1 June.
Volvo says the primary goal of VISTA is to develop and improve the participants’ knowhow, skills and ability to cooperate. This in turn leads to improved quality in the work carried out at workshops around the world. Ultimately this means that VISTA contributes to improved customer service and increased customer satisfaction.
“VISTA is a way of showing how much we value the hard work carried out in our workshops the world over. It’s also a way for us to invest in the feature that our customers value the most – world-class service,” says Claes Nilsson, President Volvo Trucks.
The Finnish team beat the Belgian Zarren 1 team into second with the Dutch de Fietsemakers team in third.
The Volvo Australia press release did not reveal any details of the two Australian teams who made it to the Global final